Privacy Policy

Last updated: September 2026

Bowles Interiors respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, purchase from us, enquire about our interior design services, book a consultation or subscribe to our communications

Information We Collect

We may collect personal information including:

Your name
Email address
Telephone number
Billing and delivery address
Order and transaction information
Information provided when enquiring about or engaging our interior design services
Communications between you and Bowles Interiors
Newsletter and marketing preferences
Website usage information, including IP address, device and browser information and interactions with our website

Payment information may be processed securely by the payment providers available through our website. Bowles Interiors does not necessarily receive or store your complete payment card details.

How We Collect Your Information

We may collect information when you:

Purchase a product through our website
Contact us or submit an enquiry
Book a consultation
Engage Bowles Interiors for an interior design project
Subscribe to our newsletter or marketing communications
Communicate with us by email, telephone or other means
Browse or interact with our website

Certain technical information may also be collected automatically through cookies and similar technologies.

How We Use Your Information

We may use your personal information to:

Provide our interior design services
Respond to enquiries and manage consultations
Process and fulfil purchases
Communicate with you regarding an order or project
Maintain appropriate business and financial records
Operate, secure and improve our website and services
Prevent fraud or misuse
Comply with legal and regulatory requirements
Send newsletters, updates and other marketing communications where permitted

Our Lawful Bases

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on the circumstances, we may process your information because:

It is necessary to perform a contract with you or take steps at your request before entering into a contract;
We have a legal obligation to do so;
It is necessary for our legitimate business interests, provided those interests do not override your rights; or
You have given us consent, including where consent is required for certain marketing or cookie activities.

Where we rely on consent, you may withdraw that consent at any time.

Newsletter & Marketing

If you subscribe to the Bowles Interiors newsletter or otherwise agree to receive marketing communications, we may use your contact information to send you news, project updates, products, inspiration and other Bowles Interiors communications.

You can unsubscribe at any time by using the unsubscribe link contained in our marketing emails or by contacting us.

Unsubscribing from marketing will not prevent us from sending necessary communications concerning an existing order, enquiry or interior design project.

Wix & Third Parties

Our website is hosted on the Wix platform, which provides the online infrastructure through which we operate our website and online store.

Personal information may therefore be processed through Wix's systems, databases and services.

We may also share information where reasonably necessary with third parties such as:

Payment processors
Delivery and fulfilment providers
Suppliers
Contractors and professional advisers
Email and marketing service providers
Website analytics and technology providers
Accountants and other professional service providers
Government, regulatory or law-enforcement authorities where legally required

We only share personal information where reasonably necessary for the relevant purpose or where otherwise permitted or required by law.

International Data Transfers

Some of the technology providers we use, including Wix and its service providers, may process personal information in countries outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, accounting, tax and regulatory requirements.

Different categories of information may therefore be retained for different periods.

When information is no longer required, we will take reasonable steps to delete or anonymise it where appropriate.

Our website uses cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and, where applicable, support analytics and marketing.

Some cookies are essential for the website to function, while others are optional.

Where required, you will be given the opportunity to accept or decline non-essential cookies through our cookie consent banner.

Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Request restriction of processing
Object to certain uses of your information
Request transfer of your information in certain circumstances
Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exceptions.

You also have the right to object to certain processing of your personal information, including direct marketing.

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how we use your personal information, please contact us so that we can try to resolve the matter.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will be published on our website with the date it was last updated.

For questions about this Privacy Policy or how Bowles Interiors handles your personal information, please contact:

Bowles Interiors Ltd
Email: christinebowlesinteriors@gmail.com
Telephone: +44 7802 881219